Messages includes a menu of up to 10 options. This type of message offers a simpler and more consistent way for users to make a selection when interacting with a business and use more efficiently in the Auto replies and Chatbot. During Business Outcomes, chatbots using interactive messaging features achieved significantly higher response rates and conversions compared to those that are text-based. List Messages do not require templates or pre-approvals. List Messages Can be sent only after the User Replies to the Business.

1. Food Menus.

2. Selection of nearby stores or locations.

3. Appointment Bookings

4. Available reservation times.

5. Surveys.

6. A customer care or FAQ menu.

7. A take-out menu.

8. Choosing a recent order to repeat