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Privacy Policy

Last Updated 9th Jan, 2023
1. What is Privacy Policy?

When you use our services (“Notifyy.io”), you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy (“Policy”) describes the “Personal Data” that we collect about you, how we use it, how we share it, your rights and choices, and how you can contact us about our privacy practices. This Policy also outlines your data subject rights, including the right to object to some uses of your Personal Data by us.


Some key terms are defined as follows, and throughout this document:

1. Thryakshari Software Solutions (“Notifyy.io”, “Notifyy”, “Thryakshari”, “we”, “us”, or “our”) is the company that collects and processes Personal Data for the purposes described in this Policy.

2. Personal Data is any information relating to an identified or identifiable natural person (“Data Subject”).

3. Customer or Client is a legal business entity with whom NOTIFYY has an agreement to provide the Services.



2. What is NOTIFYY?

NOTIFYY is a WhatsApp and E-mail Business tool that is powered by Thryakshari Software Solutions. The product provides a “Conversation Cloud Platform” with WhatsApp and E-mail Business that allows our Customers to store, manipulate, analyze, creating campaigns and transfer messages between their business systems and their customers on a variety of NOTIFYY-provided and third party messaging channels (the “Service”)

NOTIFYY is committed to the protection of Personal Data, including data that we use for our own purposes, and that we maintain on behalf of our Clients.



3. Collection and Use of Personal Data
NOTIFYY collects information, including Personal Data, for the following purposes:
  • To provide and Maintain our Service
  • To manage account for internal business – Communicating with your company for marketing
  • To manage your requests and collecting payment service
  • To understand and enhance our Service

In order to provide our services to our clients we may collect the user’s name, email address and phone number and upload these details into our secure servers (https://app-server.notifyy.io). These details are used only to identify the users and deliver the content that they need on the app

For a better experience, and in order to provide our Service, we may require you to provide us, either directly or indirectly, with certain personally identifiable information, including but not limited to user name, and Oauth2 credentials. The information that we request will be retained by us and used as described in this privacy policy.

This Policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable individual (Personal Information) or Customer of the Services.

NOTIFYY sends messages to Cloud API. The cloud API service stores the messages temporarily and it takes on the task of sending the message to the WhatsApp.

Initially, the messages are stored for any necessary transmissions. Then, the WhatsApp messages are deleted automatically after 45 days.


Provide and maintain the Service

NOTIFYY may receive, access, analyze, process and maintain Personal Data on behalf of our Customers.

Our services give opportunity to Customers to determine the types of Personal Data that will be collected and used within the Service, how it will be used and disclosed, and how long it will be stored. If required customers can login in to the service can manage the personal information. For any questions related to how your Personal Data is used by our Customers, please contact them directly.

Service Data, is the information that is processed on behalf of our Customers during provision of the Service.

Notifyy’s privacy practices related to service data will explained in detail with the Data privacy statement:

  • This statement explains, while using our services we may ask customer to provide us with certain personal identifiable information that can be used to contact or identify you (“Personal Data”).
  • Personal data means all data that can relate to you personally, such as your first name, last name, address, e-mail address, mobile number, country
  • The data we have collected from the customer will be stored in secure cloud server and we try to encrypt all personal information.
  • If customer require us to delete the account data, can request by sending an email on info@notifyy.io
  • If customer want to terminate the service, all data including contacts, conversations, etc. will be deleted permanently from our data base unless customer request otherwise.

Account Information, including contact information and user profile information, is collected from you when you register or authenticate into our Service enable us to provide support, and facilitate communication. NOTIFYY’s privacy practices related to Account Information are detailed below and throughout this Privacy Policy.


Service Usage Information, is collected, including information about how you are accessing and using the Service. We use this information to understand and improve our Services, and to investigate and prevent security issues, abuse, fraud.

  • NOTIFYY privacy practices related to Service Usage Information are detailed below and throughout this Privacy Policy.
To manage account for internal business

NOTIFYY collects the following information from you through our Website, social media, and other channels for the following purposes:

Communicating with your company for marketing, the collected data is used to communicate the clients to request for the Demo, responding to user queries, if there is any offers and schemes related to our products that will share with clients. Recruiting and managing personnel to share the promotions.


To manage your requests and collecting payment service

For Customers that purchase a paid version of our Service (NOTIFYY), we collect and process information about how you use the Service, and you’re Account Information (including contact information, user profile information, and information about your payment method) for the purpose of generating bill


To understand and enhance our Service
Notifyy uses collected data for various purposes:
  • To monitor the usage of our service
  • To Notifyy you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about our services


4. Disclosure of your Personal Data
As NOTIFYY strictly does not disclose transfer Personal Data, except as set out in this policy. We may transfer or disclose Personal Data as follows:

1.Service Provider Arrangements - We may transfer (or otherwise make available) Personal Data to third parties who process it on our behalf for the purposes noted above. These third parties may access, process or store personal data in the course of providing these services, but based on our instructions only.

– As per current business structure, these third party providers include technical operations such as database monitoring, data storage and hosting services and customer support software tools.

Business Transaction - Notifyy is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and subject to a different privacy policy.

Disclosure for Law Enforcement - Under certain circumstances, NOTIFYY may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities. (E.g court or government agency).

Legal Requirements - Enforcing Our Rights, Preventing Fraud, and Safety.



5. Your Rights Access and Correction of Personal Data

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account credentials.

The right of rectification. You have rights to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your personal data. The right of restriction. You have the right to request that we restrict the processing of your personal information



6. How We Protect Personal Data

The security of customer data is important to us. NOTIFYY takes security of user data seriously. We take various steps like encryption of the information we collect, process and store to protect the personal data you provide to us from loss, misuse, and unauthorized access or disclosure.



7. Cookie Policy

NOTIFYY use cookies and similar tracking technologies to track the activity on our service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of cookies we use,
  • Session cookies. We use Session Cookies to operate our service.
  • Preference Cookies. We use preference cookies to remember your preferences and various settings.
  • Security Cookies. We use security cookies for security purposes.

NOTIFYY sets and accesses our own cookies on the domains operated by NOTIFYY and its affiliates. In addition, we use third parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its website.

We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance



8. Updates to this Privacy Policy

We may update this privacy policy time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Effective date” at the top of this privacy policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page



9. Children’s Privacy Policy

NOTIFYY Services are not directed to children under 16. If you learn that a child under 16 has provided us with Personal Data without consent, please contact us info@notifyy.io



10. Contact Us

Please contact NOTIFYY if you have any questions about this privacy policy.

You can reach the NOTIFYY Compliance Officer by emailing compliance info@notifyy.io or phone +91 950388404